PRIVACY POLICY
1. Information Collection & Purpose
PingPlex is engineered with radical data minimization. We only store public identifiers necessary to route notifications from creator platforms into Discord channels:
Discord snowflakes used to map configured feeds and target notification channels.
Discord text channel IDs and optional ping role snowflakes configured by admins.
Public YouTube channel IDs, Twitch usernames, TikTok handles, and subreddit names.
Custom notification message text and dynamic variable syntax configured for announcements.
2. Data We NEVER Collect or Store
3. Data Storage & Infrastructure
PingPlex maintains an independent, isolated database cluster on MongoDB Atlas. All API communication between PingPlex's Render worker nodes and Discord's gateway is encrypted using TLS 1.3.
4. Data Deletion Rights (GDPR & CCPA)
Server administrators may permanently purge all stored alert targets and channel configurations at any time:
- By removing PingPlex from the Discord server.
- By sending a deletion request with your Guild ID to
privacy@veplexity.dev.
Matching database records will be permanently erased within 48 hours.
5. Contact Information
To exercise your data privacy rights or inquire about PingPlex telemetry:
- Email: privacy@veplexity.dev / support@veplexity.dev
- Support Portal: veplexity.dev/support
